Listen. Nikki Cross is possibly one of the most likeable, if not THE most likeable, endearing wrestler on their roster. People fucking love her and her ability to play this character with absolute honesty instead having some dire cynicism about it is Actually Good. She can be a Super Hero. Others can, too.
She just beat Charlotte, which is the most unlikeable, self serving wrestler they have (at least on kayfabe). The dynamic makes itself.
Like, Bayley turned heel and made kids cry. Nikki taking over as the super positive, kid-friendly face is not a bad thing.